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Welcome to Collisheen Estate
 
Feedback - Words from Collisheen Clients
   
Go to:

Client Feedback Survey

At Collisheen we pride ourselves on always putting our customers first.
Your feedback will assist us to maintain our excellent standards and improve our service to you.

Please complete our survey online, or download a printable copy to fax back to us on: 032 9471100

Remember to fill in your name and contact number in the form (fields marked *).

Name:
*
Contact Number:
*
Email:
*
Date of Function:
  I'm happy I'm indifferent I'm unhappy
First contact
     
Friendly phone manner / smile
Explanation of goods / services
Level of professionalism
Receive clear and easy to read instructions
First visit
     
Offered tea/coffee or refreshments
Showing and explanation of venue
Explanation of prices and dates available
Follow-up booking
     
All questions answered satisfactorily
Explanation of contract and deposit procedures
Explanation of setup procedures and costs
Explanation of final payment procedures
Was contract signed and faxed back to you
Planning
     
Efficient and friendly procedures meeting
Any concerns dealt with accordingly
Standard of menus and choices offered
Were your service providers treated well
Wedding day
     
Arrival / efficiency of parking attendants
Appearance of the venue
Standard of service including management
Standard of catering / food
Cleanliness of bathrooms
Comments from your guests
Reconciliation of account
     
Account finalisation
Comments:
     
     
   

 
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Weddings
Corporate Events
Private Functions
at the Boma
at the Orchid House









 
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